Shipping & Returns
SI CREEMOS QUE SU PEDIDO ES FRAUDE O TENEMOS SOSPECHAS DE FRAUDE, TENEMOS EL DERECHO DE SOLICITAR INFORMACIÓN ADICIONAL PARA CONFIRMAR LA IDENTIFICACIÓN DEL COMPRADOR. SI EL COMPRADOR NO CUMPLE, CANCELAMOS EL PEDIDO.
IF WE BELIEVE YOUR ORDER IS FRAUD OR WE HAVE MIGHT SUSPECTION OF FRAUD WE HAVE THE RIGHT TO ASK FOR ADDITIONAL INFORMATION TO CONFIRM IDENTIFICATION OF BUYER. IF BUYER DOESNT COMPLY WE WILL CANCEL ORDER.
IF WE BELIEVE YOUR ORDER IS FRAUD OR WE HAVE MIGHT SUSPENSE OF FRAUD WE HAVE THE RIGHT TO ASK FOR ADDITIONAL INFORMATION TO CONFIRM IDENTIFICATION OF BUYER. IF BUYER DOESNT COMPLY WE WILL CANCEL ORDER.
MISSING/WRONG SHIPPING ADDRESS?
Please make sure you have listed your correct shipping address before submitting your payment. We strongly recommend customer get order delivered to address where someone will be there physically to receive package.
We are not responsible for packages that show as delivered that are left outside your door, with a concierge or neighbor, or any other receiving party. We are also not responsible for packages shipped to incorrect addresses, so please be sure to check your shipping address before submitting your order.
We are not responsible for items sent to old addresses and will not refund or replace items ordered and shipped to an incorrect address. If you are paying through Paypal, be sure that you have updated your shipping address.
IF ITEMS HAVE TO BE RESHIPPED BECAUSE OF WRONG ADDRESS, ORDER WILL NO LONGER QUALIFY FOR FREE SHIPPING. NORMAL SHIPPING CHARGES WILL APPLY.
All Orders are shipped from Oklahoma.
After order is placed, ALL ORDERS ARE SHIPPED WITHIN 3 BUSINESS DAYS AFTER PURCHASE
If you dont receive a tracking information within 2-3 business days after purchase to your email please check "JUNK" folder. You can also text us at (405)430-0957 with order number and we will gladly reply with tracking information on current order.
It will take 2-5 Business days for delivery, depending on your location.
We use the following carriers to deliver our orders: USPS and FedEx
Tracking your Package
You will receive a ship confirmation email when your order ships. The email will include your tracking number.
All items shipped within the USA include FREE shipping. ONLY Original order include FREE Shipping
Out of Stock
If an item is out of stock will we email customer (within 24hrs) with notification of item not in stock. We will either offer an alternative product or refund total amount, at customer's discretion.
Before sending any returns or exchanges please call or text us at (405)430-0957
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
ALL RETURNS WILL HAVE A 10% RESTOCK FEE.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] send your item to: 8204 NORTH CLASSEN BLVD, SUITE B. OKLAHOMA CITY, OKLAHOMA 73114.
To return your product, you should mail your product to:
8204 NORTH CLASSEN BLVD,
OKLAHOMA CITY, OKLAHOMA 73114.
You will be responsible for paying for your own shipping costs for returning your item. Shipping cost for exchange item is customer responsibility , free shipping is only included with original order. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.