- PAYMENTS/ ORDERS -
What payment methods do you accept?
We accept all major credit cards, debit cards, and digital wallets like Shop Pay, Apple Pay & Google Pay.
Is my payment information secure?
Yes, our website uses secure SSL encryption and trusted payment gateways to protect your information.
How do I place an order?
Simply browse our products, add your desired items to the cart, and complete the checkout process. You’ll receive a confirmation email once your order is placed.
How do I apply a discount code?
At checkout, enter your discount code in the box labeled "Promo Code" or "Discount Code" and click "Apply."
Can I change my shipping address after placing my order?
No, For security reasons, we can only ship to the address entered at checkout. We’ll need to cancel this order so you can reorder with the correct billing/shipping address.
- RETURNS/ REFUNDS -
What is your return policy?
We accept returns within 14 days of delivery for unused, unwashed items in original packaging. Final sale and discounted items are not eligible. A 10% restocking fee applies.
How do I start a return? Do you offer exchanges?
Text us at (405) 430-0957 within 3 days of receiving your item with your name, order number, and reason for return. We do not offer direct exchanges. You’ll need to return your item for a refund and place a new order.
When will I receive my refund?
Approved refunds are processed within 10 business days to your original payment method. Your bank may take additional time to post the refund.
- SHIPPING/DELIVERY ISSUES -
Where do you ship from? Do you ship internationally?
All orders are shipped from our warehouse in Oklahoma City, OK. Currently, we only ship within the USA.
How long does shipping take?
Orders are typically processed within 1–2 business days, with delivery taking 3–6 business days depending on your location and selected shipping method.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. Please check your junk/spam folder if you don't see it.
My tracking says “delivered,” but I haven’t received my order. What should I do?
Please check around your property, with neighbors, or building staff. If still missing, contact your local carrier (USPS, UPS, or FedEx). Unfortunately, we are not responsible for packages marked as delivered.
My item arrived damaged or incorrect. What should I do?
Contact us immediately with your order number and a photo of the item. We’ll make it right as soon as possible.